Monday to Friday only – same day dispatch, for orders received prior to 12:30pm. Orders received after 12:30pm will be dispatched the following working day.
Next Day Delivery will be scheduled, excluding weekends and bank holidays.
Saturday Delivery is available in the UK only, at extra cost.
Morning Delivery is available in the UK only at extra cost.
Tracking number will be sent on day of dispatch.
Couriers do not pick up on weekends or holidays.
Shipping costs includes pick and pack and VAT.
This delivery table applies to La Bassine birthing pool (with kit) and body pillows. All other products which are less bulky are sent with Royal Mail and shipping costs for these will be according to weight of order.
UK Mainland Next Day
UK Saturday delivery (UK mainland Only)
Saturday between 7.00am and 12.00pm
UK Mainland Next Day by 12.00 noon
UK Mainland Next Day by 10.00am
UK Mainland Next Day by 9.00am
UK Mainland BFPO
UK Zone 2 (All Scottish Highlands)
UK Zone 3 (Post Code BT – IM – TR)
Channel Islands – Jersey, Guernsey
EU Zone 1: Eire, France, Belgium, Germany, Luxembourg, Netherlands
EU Zone 2: Austria, Denmark, Italy, Sweden
EU Zone 3: Portugal, Spain
EU Zone 4: Finland, Liechtenstein, Norway, Switzerland
EU Zone 5: Czech Rep, Cyprus, Estonia, Hungary, Greece, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
We try to ship the same day order is received.
Weekends and holidays are excluded.
If we are out of stock of any items you order, we will notify you right away. You may then:
a. Cancel the order for a full refund.
b. Accept all the other items and receive a refund for the out of stock item(s).
c. Delay shipment until the new stock arrives.
Our obligation is to deliver the products at the delivery address you have speciﬁed in your order. We will not dispatch the products until we have received cleared funds. Our carriers may deliver the products at any time during the day.
We will endeavour to deliver goods within the times stated but goods are subject to availability and delay. Delivery of goods is outside of our control. Therefore, any dates speciﬁed for the delivery, are approximate and are not guaranteed.
We will not accept liability for goods lost in transit unless we are notiﬁed within ﬁve days of the expected delivery date.
We use independent carriers. If there is no one to accept the delivery of your order a card will be left by the carrier so that you can rearrange a delivery time, directly with the carrier. Ultimately, if the carrier is unable to deliver your order it will be returned to us and you will be charged for it to be re-dispatched.